NICOLE LOWRY

Lifecycle & CRM Marketing Lead

Remote, US.

About

Highly accomplished Lifecycle & CRM Marketing Lead with senior-level expertise in driving measurable growth across ecommerce and technology sectors. Proven ability to build high-impact lifecycle systems, generating over $2M in annual revenue, boosting sitewide conversion by 86%, and cutting platform costs by 77%. Adept at leveraging data-driven strategies and advanced marketing technologies to accelerate customer acquisition, retention, and overall business growth for high-growth organizations.

Work

MODERN NURSERY

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Lifecycle & CRM Marketing Lead

Connecticut, CT, US

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Summary

Owned end-to-end lifecycle and CRM strategy for a high-growth ecommerce platform, defining segmentation, testing, and retention initiatives to boost customer activation.

Highlights

Drove $2M+ in annual revenue growth by building and scaling lifecycle marketing systems, contributing to a business scale-up from approximately $1.2M to $3.8M annually through improved activation, retention, and repeat engagement.

Increased sitewide conversion rate by 86%, significantly lifting revenue per visitor, repeat purchase rate, and LTV, while reducing email and SMS churn by over 60%.

Re-architected lifecycle workflows using behavioral segmentation and automation, improving launch speed and customer engagement.

Cut lifecycle platform costs by 77% while maintaining revenue output, dramatically increasing marketing ROI and margin.

Developed Salesforce and Pardot performance dashboards to pinpoint funnel drop-offs, enabling prioritization of high-value revenue opportunities and improved conversion rates.

BUVETTA RANCH

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Marketing Manager

Mulhull, OK, US

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Summary

Launched and scaled an early-stage commerce business, overseeing CRM, email marketing, content strategy, and performance optimization to drive customer growth.

Highlights

Launched and scaled an early-stage commerce business, owning CRM, email marketing, content strategy, and performance optimization, resulting in a functional online store that generated consistent sales and grew the customer base.

Drove early growth through persona-driven messaging, SEO, and lifecycle email programs, leveraging customer insights to inform ongoing iteration and engagement.

THE HIGH CANOPY REPORT

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Independent Lifecycle & Market Intelligence Operator

Remote, N/A, US

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Summary

Operated an independent cannabis market intelligence platform, delivering weekly insights to stakeholders and designing comprehensive lifecycle and ecommerce infrastructure.

Highlights

Built and launched an independent cannabis market intelligence platform, aggregating operator, license, brand, and retail ecosystem data across Ohio's regulated market, delivering weekly insights to stakeholders via Dashboard.io and Marketo, enabling more informed market decisions.

Designed and implemented robust lifecycle, ecommerce, reporting, and audience infrastructure utilizing Klaviyo, WooCommerce, WordPress, Stripe, CRM automation workflows, and GA4 to optimize user experience and data capture.

Led end-to-end strategic execution across research, analytics, lifecycle systems, reporting architecture, and go-to-market strategy, ensuring comprehensive operational oversight.

AFFORDABLEDX.COM

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Advisory Chief Technology and Marketing Officer (CTMO)

Oklahoma City, OK, US

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Summary

Advised and operated on GTM strategy and technical execution, applying lifecycle marketing, project management, and creative operations skills to support company growth.

Highlights

Advised and operated on GTM strategy and technical execution, applying lifecycle-marketing, project-management, and creative-operations skills to support company growth and improve go-to-market alignment.

Led implementation of digital-marketing platforms and CRM systems, including Salesforce and Pardot, and integrated them with Marketo and HubSpot, creating reporting dashboards that improved data accuracy and reduced manual processing.

HEARTLAND PAYMENT SYSTEMS

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Digital Marketing Campaign Manager

Oklahoma City, OK, US

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Summary

Managed digital marketing campaigns and automation programs, supporting finance product launches and optimizing CRM for B2B audiences.

Highlights

Led lifecycle and marketing automation programs supporting finance product launches, including a first-run lending campaign that generated $1.8M in funded loans within four weeks.

Built and optimized automated CRM programs in Salesforce and Pardot, streamlining workflows that improved acquisition, engagement, and conversion for B2B audiences.

THE LINUX FOUNDATION

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Marketing Programs / Demand Generation

Remote, N/A, US

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Summary

Led lifecycle and email CRM strategy for global membership and technology events, driving sponsorship and lead-driven revenue.

Highlights

Led lifecycle and email CRM strategy, influencing hundreds of thousands of dollars in sponsorship and lead-driven revenue per event across 25+ conferences annually.

Transformed business and growth goals into lifecycle programs aligned to funnel stages, designing customer journeys in Pardot and coordinating assets with Microsoft Office, which improved member activation and shortened renewal cycles.

Supported global marketing campaigns, content production, and event initiatives by coordinating cross-functional teams, managing project timelines, and executing workflows, ensuring on-time delivery of assets for 25+ events and enhanced stakeholder alignment.

THE LINUX FOUNDATION

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Production Manager

Remote, N/A, US

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Summary

Supported global digital campaigns and managed production timelines, project deliverables, and creative workflows to streamline lead nurturing and campaign efficiency.

Highlights

Supported global digital campaigns and built Marketo workflows for lifecycle and demand-generation initiatives, using Asana to coordinate tasks and reporting dashboards, which streamlined lead nurturing and improved campaign efficiency.

Managed production timelines, project deliverables, and creative workflows in Asana, collaborating with marketing, content, web, and leadership teams, delivering projects on schedule and ensuring on-time launch of all campaigns.

Education

Full Sail University

Winter Park, FL, United States of America
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Associate of Science Digital Media

Auburn Career Center

Concord, OH, United States of America
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Certificate Interactive Media

Awards

ADDY Award Winner, Silver

Heartland

Awarded for excellence in digital marketing campaigns.

Linux Foundation AllStar Award

Linux Foundation

Awarded for exceptional contributions and performance within The Linux Foundation.

WC3 Silver Award for LuggageBase.com

WC3

Recognized for outstanding web design and development for LuggageBase.com.

WC3 Silver Award for DermaE.com

WC3

Recognized for outstanding web design and development for DermaE.com.

Languages

English

Skills

Project & Operations

Project Management, Stakeholder Coordination, Creative Operations, Workflow and Production Management.

Marketing & CRM

Salesforce, Pardot, HubSpot, Marketo, Klaviyo, Attentive, Lifecycle Marketing, Customer Journey Design.

Analytics & Reporting

GA4, Dashboard.io, Performance Analysis, Reporting Dashboards.

Creative & Content

Creative Production, Asset Management, Content Strategy, Copywriting, UX Writing.

Collaboration Tools

Asana, Wrike, Slack, Google Workspace, Microsoft Office.